Open to Data · Business · Operations Analyst roles

Business instinct, backed by data.

I turn sales, operational, and customer data into insights leadership can act on — pairing 8 years of frontline experience at Apple & Microsoft with hands-on SQL and BI.

Christian Reyes, Data Analyst CR
Christian Reyes Data Analyst · St. Cloud, FL
Available
+20%sales lift
SQL · BIend-to-end
Experience & credentials
Apple Microsoft Google Data Analytics DataCamp SQL Associate
What I do

From raw data to decisions leadership trusts.

A focused toolkit built in high-performance retail and operations — designed to surface what's working, what isn't, and what to do next.

01

Exploratory Data Analysis

Digging into messy, real-world datasets with SQL — CTEs, window functions, and aggregations — to find the patterns behind the numbers.

02

KPI Design & Tracking

Defining the metrics that actually move the business and building frameworks to track sales performance and operational efficiency over time.

03

BI Dashboards

End-to-end Power BI dashboards with DAX measures, trend lines, and clear KPIs — reporting stakeholders can read in seconds.

04

Customer Behavior Analysis

Connecting customer, billing, and product data to understand churn, adoption, and lifetime value — and where to intervene.

05

Data Validation & Reporting

Reconciliation, integrity checks, and automated reporting so the numbers leadership sees are numbers they can rely on.

06

Stakeholder Reporting

Translating analysis into a story cross-functional teams and leadership can act on — without needing a data background.

The stack behind the work.

Hands-on, day-to-day tools — not a wish-list. Built and refined across retail operations, finance, and healthcare analytics projects.

SQL MySQL Power BI DAX Excel Office 365 CTEs & Window Functions Data Validation Process Improvement Cross-functional Collaboration
Selected work

Projects, not just dashboards.

SaaS · Retention01

Churn EDA: Improving SaaS Plan Retention

Analyzed subscription churn across plan types, billing cycles, and company sizes — surfacing that Starter, monthly-billing users churn fastest, and proposing a targeted promotional fix.

3churn drivers found
1retention play proposed
MySQLCTEsWindow Functions
View on GitHub
Healthcare · Finance02

Hospital Billing & Insurance Claim Analysis

Joined billing and claims data to test whether patients were fully reimbursed — surfacing a gap of unclaimed procedures and proposing automated reconciliation to recover revenue.

Gapunclaimed revenue found
Autoreconciliation proposed
MySQLSQL JoinsAggregations
View on GitHub
Healthcare · BI Dashboard03

Healthcare Financial Analytics Dashboard

An end-to-end MySQL & Power BI build analyzing revenue cycles, profit margins, denial rates, and reimbursement timelines — delivered as an interactive dashboard with KPIs and trend lines leadership can explore.

4revenue KPIs tracked
E2Edata → dashboard
DAXmeasure layer
MySQLPower BIDAX
View on GitHub
Tools · SQL Practice04

Interactive SQL Practice Lab — 3 Roles, 90 Problems

A browser-based SQL practice environment with three real-world schemas — Clinical Ops, Financial Analysis, and Marketing — and 90 problems spanning SELECT basics to window functions. Built with Claude AI.

90problems
3role schemas
SQLSQLitesql.js
Try the lab
About

Eight years reading the room — now reading the data.

I bring a rare combination of hands-on experience at Apple and Microsoft and technical SQL and BI skills — turning sales, operational, and customer data into insights that leadership can actually act on.

Across 8+ years in high-performance environments I built KPI frameworks, analyzed customer behavior, and drove real revenue outcomes — including a 10% increase in service adoption and a 20% lift in sales. I'm based in St. Cloud, FL and open to Data, Business, and Operations Analyst roles.

0years of frontline experience
0increase in sales driven
0lift in service adoption
0SQL problems authored

Where I've sharpened it.

High-performance retail and operations at Apple & Microsoft — environments where data had to drive decisions in real time, not in a quarterly report.

Sales Performance Operational Efficiency Customer Insight Revenue Reporting
Let's talk

Have data that should be telling you more?

I'm open to Data, Business, and Operations Analyst roles — and always happy to talk through a problem. Reach out and I'll get back to you quickly.